Telemarketing

Telemarketing is a method of direct marketing and sales via telephone. In this method, we contact individuals or businesses to offer them a service or product. We reach out to customers from an existing database of our own, carefully selected, or provided by the client.

When we provide telesales services, telemarketing, and sales promotion to companies, we prepare foundational work that forms the
basis for future activity. First, we ensure that the entity is a stable organization with uniqueness in its field and provides professional service to its customers.
After a partnership between the parties has been decided, we develop a profile of the potential customers for the project, and accordingly, data is provided
by the client who purchased our services. If necessary, we can assist in creating it. The data includes the desired parameters
such as: customer name, address, phone number, website address, etc.

In order to provide a professional response, training is conducted for the Relative Advantage team. The training covers professional emphasis points from the simplest
to the most complex, examining who the target audience is and its characteristics. Before starting the activity, simulation training is conducted /
overcoming objections / testing the manner in which we will present our offering to the potential customer, and from here – we go out to win the project after all the necessary knowledge is already in our possession.

In conversations, we emphasize:

1. Speaking with the right person in the organization we contacted – The conversation is conducted in a pleasant and progressive manner; it is important to us to speak assertively.
2. Creating chemistry – Asking relevant questions, showing interest in the client / their profession, their advantages, their strengths – will create it.
3. Listening – Active listening is an important and leading element in the conversation – we must be attentive to the words spoken during the call.
4. Follow-up – There is great importance in maintaining contact and returning to customers with whom we began to speak. Follow-up is often critical and according to it.
Relative Advantage Solutions treats the marketing activity it provides to its clients seriously, while tracking results, performing work with complete transparency with the client, and above all with loyalty and professionalism.